Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com if you have any questions.
I-oda lami lizothatha isikhathi esingakanani ukulethwa?
Ngaphandle uma kuboniswe ngenye indlela encazelweni yomkhiqizo, izinto ezingaphakathi kusitoko zilethwa phakathi kwezinsuku eziyi-7 kuya kweziyi-10 zebhizinisi ze-oda lakho.Ngaphambi kokuthunyelwa, ungacela umuntu wesithathu ukuthi eze azohlola izinto.Ungakhetha ithimba lakho lenkampani yenethiwekhi, noma ufune ukuthi sikuphathele i-oda lakho .Izindleko zokuthumela zizohlanganiswa nawe ngaphambi kokuthunyelwa.
Ama-backorders
Imikhiqizo e-odwe ngemuva inesikhathi sokuhola esincane esingamaviki angu-16 ngaphambi kokulethwa.
I-oda lami lizolethwa kanjani?
Amaphasela amancane azothunyelwa ngesithwali samaphasela esincane njenge-USPS noma i-UPS noma ngezikhathi ezithile ngozakwethu wethu wezimpahla, kuye ngosayizi.
Ngenkathi isihlalo esisodwa singathumela impahla.
Ukulethwa Kwe-Curbside (Imigomo Kuya ku-C)
Uma uyikhasimende lokugcina Ukuthenga kwakho kuzolethwa endaweni ohlala kuyo ngesikhathi esihleliwe futhi ithimba lethu lempahla lizokwehlisa i-oda lakho.Kuzodingeka ukuthi ube lapho uya khona ukuze uhlangane nomshayeli.I-oda lakho ngeke likhishwe.Ungasala nephalethi yokuthumela.I-oda lakho lingafika ngekhreyithi.
Uzothintwa okungenani amahora angu-36 ngaphambi kokulethwa ukuze uhlele isikhathi sokufika. Uzothola ne-imeyili enemininingwane yakho yokulandelela lapho i-oda lakho lithunyelwa, okukuvumela ukuthi uhlale ubheka izinto zakho ezilinganiselwe zokufika. Ukulethwa kwakusihlwa nangezimpelaviki ayitholakali.Uma ungakwazi ukwamukela ukulethwa kungakapheli amahora angama-48 oxhumene naye, i-oda lakho lizokwengeza imali yokubeka usuku nosuku kuze kube yilapho ilethwa i-oda lakho (kuhlanganise nezimpelaviki).
Ukuthunyelwa Okuningi (Imigomo Kuya ku-C)
Uma i-oda lakho liqukethe izinto ezimbalwa, ngokuvamile silinda kuze kube yilapho lonke i-oda lakho selikhona esitokweni ngaphambi kokulithumela ukuze siqinisekise inkokhiso eyodwa yokulethwa kanye nedethi yokulethwa.
If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com and be sure to include your order number for reference.
Ukubuyekeza Ulwazi Lokuthumela
Sisebenza kanzima ukuqinisekisa ukuthi i-oda lakho lilethwa ngesikhathi.Uma ulwazi lokuthumela lwe-oda ludinga ukubuyekezwa ngemva kokuthenga, noma uma i-oda lidinga ukuqondiswa kabusha ngesikhathi sokuthutha, lelo oda lingase libe nenkokhelo yokuthunyelwa kabusha.
Kuthiwani uma ngidinga i-oda lami ngokushesha?
Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com
Inqubomgomo Yokubuyisela
Kuyisibopho sekhasimende ukuthi lihlole konke okuthengiswayo uma sekutholakele, liqinisekise izibalo, futhi libike noma yimuphi umonakalo okungenzeka wenzeke ngesikhathi sokuthunyelwa.Esimeni senkinga yekhwalithi, umonakalo ngesikhathi sokuthutha, noma umkhumbi ongahambi kahle, i-Simway iyakujabulela ukwenza lula ukuthunyelwa noma ukushintshwa kwamayunithi, inqobo nje uma sazi ngenkinga phakathi nezinsuku eziyishumi nane (14) zokulethwa kwangempela.